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Head Healer's Office

Mary Office

The Head Healer's office is large and elegantly styled, but not too extravagant. The current Head Healer is Hope Shaw.

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Deangelo

HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 19:34, October 15, 2018 (UTC)

He came dressed to impress wearing a light gray suit, white shirt and black tie. He came with an extra copy of his resume, and walked up to the head healer's office before politely knocking on the door



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 12:40, October 16, 2018 (UTC)

She'd answer and give him a smile and offer her hand. "Mr. Langston I presume? Please come in...have a seat."


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 13:15, October 16, 2018 (UTC)

He shook her offered hand, “Yes, I am Deangelo Langston.” He then took the indicated seat.



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 13:20, October 16, 2018 (UTC)

She'd nod settling down behind her desk and opening the file she'd started on the man. "So you've applied to work here twice before." She'd look at him and smile. "Seems like you want to be a healer."


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 13:23, October 16, 2018 (UTC)

“I have since my first year at Hogwarts,” he says. “And I would consider myself a healer since I spent 7 years working at smaller hospitals. However, my ambition from the start was to be a healer here.”



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 13:24, October 16, 2018 (UTC)

She'd nod more serious now. "May I ask why here specifically?"


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 13:29, October 16, 2018 (UTC)

“Because I consider St. Mungo’s to the premiere magical hospital in all of Europe. Plus my home is here, in the UK. Not France or Ireland.”



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 13:30, October 16, 2018 (UTC)

She'd flip to his work history. "Which is where you've been working." She'd frown slightly. "Do you know why you weren't hired here before?" She had been Head here both times he'd applied...but she couldn't remember having interviewed him.


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 13:37, October 16, 2018 (UTC)

“First time was my NEWT scores. They were too low. I guess the experience I had gotten by the time I applied the second time was enough to compensate? I don’t honestly know. I took my NEWTs again before I applied this time as well.”



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 13:39, October 16, 2018 (UTC)

She'd nod flipping through and seeing both the original and new N.E.W.T scores and nod. "Much better." She'd pause and look at him. "So what have you learned in your time working in Ireland and France about healing?"


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 13:45, October 16, 2018 (UTC)

“I’ve trained myself to the point that when an emergency patient comes in, I don’t have to stop and think. I just... go, I guess. Like I’m obviously not doing anything without making sure it’s the right thing to do, I just don’t have to think through every single little action anymore. It’s a lot more fluid.”



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 13:47, October 16, 2018 (UTC)

She'd nod slowly. "So most of your experience is in emergency situations. Were the hospitals you worked in magical or muggle ones?"


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 13:57, October 16, 2018 (UTC)

“Magical. I worked in the ‘admittance ward’ so to speak. We stabilized patients, then admitted them to the correct floor. We also weeded our patients that don’t need to be admitted and either suggested they visit a family healer or redirected them to the attached clinic. Depending if we could treat whatever their minor complaint was quickly, we’d do that too. It took a load off the general hospital staff.”



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 14:01, October 16, 2018 (UTC)

She'd nod. "That's not a bad idea. We have our front desk people do something similar though they don't really have any medical experience so they're more going off common sense or have to go get a healer if they need someone experienced. That being said I don't like the idea of sending patients away if they've come here either to another location or to see another healer. Still effectively doing triage at the front desk could help efficiency around here." She'd look thoughtful.


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 14:03, October 16, 2018 (UTC)

“You’re the boss. I was just telling you how it was done at the other two hospitals.”



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 14:06, October 16, 2018 (UTC)

She'd nod. "I'm just trying to think about how we could implement something similar and have it help our patients." She'd put the thought aside and return her attention to Deangelo. "So other than Emergency Response do you have experience in any particular field or specialization?"


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 16:57, October 16, 2018 (UTC)

"At my first hospital in Ireland, my training program had me cycle through all their departments which mirror yours. Other than that... no."



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 16:59, October 16, 2018 (UTC)

She'd nod. "So given your experience at those other hospitals what was something you thought they did well and something you thought they could have done better?"


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 17:07, October 16, 2018 (UTC)

"The hospital in Ireland was severely understaffed and we were also lacking critical resources. All the employees were putting in 10-15 hours of overtime a week, and we still had to send most of our patients to St. Mungo's because we didn't have space. Management didn't advocate for our needs, so nothing got better. So, with them, I'd say that management needed to advocate for us more, the lack of which eventually made me transfer over to France. The hospital in Paris was much more like the facility here, as it was France's primary hospital. Communication was our main weakness over there, especially when it came to patient transfers. Charts got lost - unfortunately, usually from their ER to the main hospital. I personally never lost charts, nor did my Mediwizards. The brunt of that one I think falls on our department head not doing anything about it, citing the chaos of the ER as the reason. Personally, I think the ER should not 'chaotic' per say. It may appear chaotic, but an effective ER is controlled chaos. Things will happens fast, yes, but every move should be equally as fast and thought out. An effective ER Healer's mind must run at a million miles an hour - it almost helps to have ADHD to be entirely honest."



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 17:10, October 16, 2018 (UTC)

She'd nod. "Alright." She'd pause. "So how familiar are you with our procedures and processes here and do you have any questions about how we do things here?"


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 17:14, October 16, 2018 (UTC)

"As of right now, you have no ER. However, you do have a new clinic of sorts in Lincliff I hear. You then have several departments within the hospital, including some specialties like pediatrics, maternity and a psychiatrist. Plus an R&D Department... but I haven't heard anything about that since the unfortunate accident many years ago."



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 17:30, October 16, 2018 (UTC)

She'd nod though he hadn't really asked a question. "That's correct. The R&D lab is still going strong and works on a combination of detecting and curing new magical diseases and working on more robust or effective curatives for current things. Generally if you're not hearing about the R&D lab it's because they're doing their jobs well to make sure there aren't any new breakouts or epidemics."


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 17:35, October 16, 2018 (UTC)

"So, no news is good news. I'll remember that one."



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 17:40, October 16, 2018 (UTC)

She'd nod. "Yeah...our media around here tends to be pretty negative...unless you're accidentally destroying buildings or on a murder spree you don't get a lot of headlines so it doesn't look like much is happening. That being said a LOT goes on over there." She'd pause. "Would that be something you're interested in or just curious?"


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 17:46, October 16, 2018 (UTC)

"Just curious. Emergency Healing is my passion."



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 19:14, October 16, 2018 (UTC)

She'd nod. "Fair enough. So I like the idea of having someone skilled be able to diagnose or otherwise triage patients when they come in...but that would take some time to set up. In the meantime is there anything else you'd specifically be interested in, or is it that or nothing for you?"


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 19:23, October 16, 2018 (UTC)

"I suppose creature-induced injuries is the closest to emergency medicine, so I could do that possibly. Or be a mediwizard."



Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 19:26, October 16, 2018 (UTC)

She'd nod. "Alright, well I'll see what I can do and let you know in the next couple days." She'd stand and smile, again offering her hand.


HS3
Deangelo Langston - Hufflepuff Alumnus ★ Healer

- "So others may live."
Message Me  - 12:33, October 17, 2018 (UTC)

"I appreciate that Ms. Black," he says getting to his feet as well and shaking her offered hand once more before exiting the office


Kaia

Kaia
Kaia Yaxley - Thunderbird Alumna ❤︎ Healer at St. Mungo's

-People may say mean things, but you have the power to stop the knife from cutting you.
Message Me – 17:26, October 11, 2018 (UTC)

Arriving at the office, Kaia knocks twice on the door and waits for signs of life.


Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 17:27, October 11, 2018 (UTC)

She'd open the door a bit preoccupied but nod at the other woman. "Kaia. Please come have a seat." She'd sit down behind her desk. "So...it's been six months now...how are you liking the hospital so far? Getting the rhythms of everything and how we do things here?"


Kaia
Kaia Yaxley - Thunderbird Alumna ❤︎ Healer at St. Mungo's

-People may say mean things, but you have the power to stop the knife from cutting you.
Message Me – 17:29, October 11, 2018 (UTC)

She moves quickly, noting how all over the place Hope seemed. "I like it," she admits. "Everyone here is great, I'm able to do what I love, and it's much less chaotic and far more organized than where I used to work," she adds. "I'd like to think I've gotten the hang of things, yeah."


Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 17:32, October 11, 2018 (UTC)

She'd nod. "Good...I'm sure we'll be needing extra healers in the near future...which is why I asked you to come talk to me. You have an excellent record from the last hospital you worked at and you've done great during this trial period so I'm going to offer you a permanent position."


Kaia
Kaia Yaxley - Thunderbird Alumna ❤︎ Healer at St. Mungo's

-People may say mean things, but you have the power to stop the knife from cutting you.
Message Me – 20:07, October 11, 2018 (UTC)

Her shoulders sag in relief. She had honestly thought she was about to get fired. "Oh thank Merlin," she sighs. "What department will I be joining?"


Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 12:29, October 12, 2018 (UTC)

"Well that's what I wanted to talk to you about. I know your past specialties were working with creature attacks and spell damage both of which we have covered here. That being said with the way Lincliff is growing and how a lot more part-humans are being forced to relocate there logic seems to dictate that there will naturally be more of both of those type of injurues in Lincliff soon enough. I assume your expertise also extends to part-humans and there will be a lot more of them there that need treated and helped. I've already assigned one healer there for ER duty full time...and I was thinking of asking the same of you if you're willing since I expect that's where you'll be needed most. Rather than being here most of the time and there once a week you'd be there most of the time and take one shift a week here so you're not completely cut off from the main hospital or team." She'd pause. "Thoughts?"


Kaia
Kaia Yaxley - Thunderbird Alumna ❤︎ Healer at St. Mungo's

-People may say mean things, but you have the power to stop the knife from cutting you.
Message Me – 12:31, October 12, 2018 (UTC)

"That sounds good," she nods. It was easier, too - she lived right on the outskirts of the city. "Who will I be reporting to?"


Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 12:50, October 12, 2018 (UTC)

"Myself still, but Ambrose is my Deputy and generally at the clinic most days so anything immediate you can always go to him. You and Subira will be the only two other than Ambrose at the clinic most days so I'm sure you'll get to know them both pretty well."


Kaia
Kaia Yaxley - Thunderbird Alumna ❤︎ Healer at St. Mungo's

-People may say mean things, but you have the power to stop the knife from cutting you.
Message Me – 23:38, October 14, 2018 (UTC)

Kaia nods. "I presume I'll be allowed to come and go from the Precinct in order to tend to the half-breeds? Or will they be allowed to come out to the Clinic?"


Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 12:28, October 15, 2018 (UTC)

She'd hesitate. "We're...not sure yet. People can still come and go as they please so for now they can still come to the clinic. When that changes we'll have to see either about making sure the sick are able to come and go or we'll be making house calls there."
Kaia
Kaia Yaxley - Thunderbird Alumna ❤︎ Healer at St. Mungo's

-People may say mean things, but you have the power to stop the knife from cutting you.
Message Me – 20:17, October 20, 2018 (UTC)

Kaia nods. "Right," She isn't entirely sure whether or not it'll be safe for her to even cross into the Precinct, but a healer's gotta do what a healer's gotta do, she supposes.


Theodore

Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 15:27, October 9, 2018 (UTC)

She'd just spoken to her husband and gotten some unhappy news about the Ministry. She'd asked to see Theo but was thinking pretty hard while waiting.
TSWb

Theodore SpencerResearch • Duke of Cambridge

「 Age 」
Eighteen
「 Species 」
Wizard
「 Occupation 」
St. Mungo
「 Relationship 」
Married

Theo knocked on the door, not quite sure why he was being called to see Hope but he was sure it wouldn't be anything....bad. He hoped.

Message Me • {{{2}}}

Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 12:29, October 12, 2018 (UTC)

She'd offer him a small smile and wave her hand to indicate he sit. "Good Morning Theo, thanks for coming." She'd nod. "So you've been here quite a while now...how do you feel the internship has gone so far?"
TSWB

Theodore SpencerResearch • Duke of Cambridge

「 Age 」
Eighteen
「 Species 」
Wizard
「 Occupation 」
St. Mungo
「 Relationship 」
Married

Theo slipped into the chair, his shoulders almost sagging in relief as he heard the question. So that's what this is about. "My internship," he repeated. In all honesty, it was a blur. He had been so focussed on, well, his personal life that work had just become a blur. "Good, very good. I've enjoyed it."

Message Me • {{{2}}}

Hope Black

Hope Black Hufflepuff Alumna - Head Healer at St. Mungo's
-"My family is my strength and my weakness."

 – 12:28, October 15, 2018 (UTC)

She'd nod looking down at her notes. "Seems like the other healers you've worked with all say you've been doing a good job...but that sometimes your mind really isn't here." She'd give him a soft smile. "Everything ok?"
TSWB

Theodore SpencerResearch • Duke of Cambridge

「 Age 」
Eighteen
「 Species 」
Wizard
「 Occupation 」
St. Mungo
「 Relationship 」
Married

"No, no of course," he said, forcing a smile onto his face, "just...you know, recently married and all that." I'm about to be a father to a royal baby. "Life's a bit hectic at the moment, it should be calming down soon, though."

Message Me • {{{2}}}